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The ball player from Germany are asked to provide documents for further confirmation. The issue try efficiently solved, the ball player received their money. The ball player of Chile had the account banned rather than subsequent reason. It was concluded that the player registered which have a name other to that that is exhibited on the supplied ID file. As this try from the fine print of your own casino, the new criticism is denied.

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The gamer out of Chile educated issues when trying to withdraw his profits via an international bank import. The issue try solved a the user confirmed he previously acquired their money a few days afterwards. The gamer of Chile had his payouts voided and you can membership banned because of doing content membership and you will ineffective KYC confirmation.

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The player successfully passed confirmation however you may not any longer accessibility their account whatsoever. After some time, the brand new player’s older account is confirmed removed and you may usage of the brand new affirmed membership try restored. The player of The japanese try worrying about the a long time verification procedure. The player away from Germany are experience difficulties confirming the fresh target out of home, and therefore recently altered.